Large Telecommunications Company
Project Information
Client: Large Telecommunications Company
Value: ZAR 15m
Duration: 9 Months
Role: Concept & viability, strategy & planning, commercial oversight, change planning & oversight
As the data quality and accuracy improve, the client progressively used the chargeback model to drive positive business behaviour.
Old Model |
First Iteration New Model |
Current State |
|
|---|---|---|---|
Features |
• Cost apportioned by headcount across business |
• Building categories used to determine a property rate per category
• SLAs with CRES to utilise unallocated space
|
• Bus charged a cost per desk
• Smart metring to measure utilities charges
• SLAs with CRES to utilise unallocated space
• CRES overheads apportioned to business |
| Behaviour | • No control over costs |
• More control over costs driven through controlling space
• No control over fixed costs |
• High degree of control over space used
• High incentive to drive agility |
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